Smart Solutions Case Studies

Smart Solutions case studies highlight how MCAA contractors and Manufacturer/Supplier Council members collaborate to improve productivity, manage costs, and solve real‑world project challenges. Each case study focuses on practical applications of products, technologies, and processes that deliver measurable results across mechanical construction, service, fabrication, and operations.

Through real project examples, Smart Solutions provides insight into how contractors are applying innovative solutions to streamline workflows, improve coordination, and enhance overall performance. Explore the case studies below to identify ideas, approaches, and proven practices that can be adapted to your own operations.

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Increase Sales and Customer Satisfaction with XOi & J.M. Brennan, Inc.

With XOi, J.M. Brennan, Inc. was better able to show customers exactly what their projects needed and why, resulting in increased sales and revenue. Tracking their key performance indicators (KPIs) with XOi, J.M. Brennan has seen their closure rate for field quotes increase by 10 percent, among other improvements.

XOi

J.M. Brennan Saves Time, Materials With Zurn EZ Lavatory Carrier Upgrades

To upgrade four restrooms for PHC—Waterford Clinic, J.M. Brennan, Inc. installed Zurn’s new universal lavatory carriers, saving time and material “without sacrificing support,” said Justin Sherman, J.M. Brennan project manager. The Zurn Z1231EZ Universal Lavatory Carrier is designed to simplify installation. It includes arms that can be adjusted in the field, an independent bracket system that positions horizontally or vertically, and two foot-anchors per upright, instead of four—ultimately saving material, time, and tool wear. Zurn is a sponsor of MCAA’s 2021 Virtual Education Conference.

Zurn Elkay Water Solutions

Rethinking How Work Gets Done

A decision to expand their workspace led J.M. Brennan to use Stratus to create a digital workflow that dramatically improved efficiency on the shop floor. After about two months, the investment had paid for itself with tremendous time savings, primarily in spooling. Integrating Stratus into the workflow not only transformed internal processes but also overall efficiency.

Stratus