Smart Solutions Case Studies

Smart Solutions case studies highlight how MCAA contractors and Manufacturer/Supplier Council members collaborate to improve productivity, manage costs, and solve real‑world project challenges. Each case study focuses on practical applications of products, technologies, and processes that deliver measurable results across mechanical construction, service, fabrication, and operations.

Through real project examples, Smart Solutions provides insight into how contractors are applying innovative solutions to streamline workflows, improve coordination, and enhance overall performance. Explore the case studies below to identify ideas, approaches, and proven practices that can be adapted to your own operations.

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Northern Ohio Plumbing’s Creativity Cuts Costs With Space-Saving Installation of A. O. Smith Tankless Units

Northern Ohio Plumbing Co., Inc.’s (NOP’s) creative approach to mounting A. O. Smith tankless water heaters saved the contractor installation costs and saved floor space in the mechanical room. The water heaters themselves and the layout of the mechanical room promise to make maintenance a snap.The owners of the Holiday Inn-Cleveland Clinic, which opened in May, were inspired to use tankless water heaters because of the nearby Cleveland Clinic’s interest in energy efficiency and sustainability. The 199,000-BTU A. O. Smith units deliver a uniform energy factor of 0.93 and, working together, provide more than enough hot water for the guests and staff of the hotel. Ultimately, NOP put in 29 wall-mounted A. O. Smith ATI 540H-N fully modulating condensing tankless water heaters.

A. O. Smith