Smart Solutions Case Studies

Smart Solutions case studies highlight how MCAA contractors and Manufacturer/Supplier Council members collaborate to improve productivity, manage costs, and solve real‑world project challenges. Each case study focuses on practical applications of products, technologies, and processes that deliver measurable results across mechanical construction, service, fabrication, and operations.

Through real project examples, Smart Solutions provides insight into how contractors are applying innovative solutions to streamline workflows, improve coordination, and enhance overall performance. Explore the case studies below to identify ideas, approaches, and proven practices that can be adapted to your own operations.

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Fueling Growth With a Software Solution

Former service technician Kevin Harris started Preferred Mechanical Group (PMG) 4 years ago with two technicians; now PMG employs 52 technicians and an office staff of 26—and Harris projects continued growth over the next few years. ServiceTrade talked with Harris about his company’s impressive growth and how the service software helped him build an efficient, technician-centric company.

ServiceTrade